Knowledge Base/Solutions
How To - Perform a Traceroute
Gary
posted this on February 23, 2009 04:16 pm
A traceroute will give us detailed information about the network path you are taking to get from your computer through your ISP's network to our usenet server.
You can follow these instructions to perform a traceroute. Then send the results to us in a ticket.
- You can simply go to the Start Menu, click Run.
- Then enter 'cmd' and press enter.
- Then enter 'tracert news.newsgroupdirect.com' (or any other server that you're connecting to)
- Copy and paste the results into a ticket
Comments
I am running Mac OS X 10.6.3
Instruction for traceroute using Mac OS X.
trace route if it helps....
Steve-Turners-iMac:~ steveturner$ traceroute news-ssl.newsgroupdirect.com
traceroute: Warning: news-ssl.newsgroupdirect.com has multiple addresses; using 69.16.185.251
traceroute to secure.newsfarm.iad.highwinds-media.com (69.16.185.251), 64 hops max, 52 byte packets
1 vigor.router (192.168.1.1) 1.825 ms 0.573 ms 0.571 ms
2 static-94-72-198-254.karoo.kcom.com (94.72.198.254) 4.976 ms 5.034 ms 4.713 ms
3 10.102.243.21 (10.102.243.21) 6.222 ms 8.120 ms 5.282 ms
4 10.102.240.213 (10.102.240.213) 5.154 ms 5.915 ms 5.463 ms
5 10.55.0.217 (10.55.0.217) 11.258 ms 11.491 ms 11.229 ms
6 1-2.r1.lo.hwng.net (195.66.224.227) 11.814 ms 11.588 ms 17.519 ms
7 4-1.r1.ny.hwng.net (69.16.190.209) 85.099 ms 78.766 ms 83.985 ms
8 e8-1.r1.dc.hwng.net (209.197.0.41) 107.857 ms 100.032 ms 100.500 ms
9 ve913.ar3.dc.hwng.net (209.197.1.34) 85.475 ms
ve914.ar4.dc.hwng.net (209.197.1.38) 85.242 ms 91.149 ms
10 69.16.186.118 (69.16.186.118) 84.440 ms * 84.359 ms
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *
31 * *^C
Steve-Turners-iMac:~ steveturner$ traceroute news-eu-ssl.newsgroupdirect.com
traceroute to news-eu-ssl.newsgroupdirect.com (69.16.176.250), 64 hops max, 52 byte packets
1 vigor.router (192.168.1.1) 0.911 ms 0.751 ms 0.571 ms
2 static-94-72-198-254.karoo.kcom.com (94.72.198.254) 5.500 ms 4.803 ms 5.017 ms
3 10.102.243.109 (10.102.243.109) 14.017 ms 6.050 ms 5.326 ms
4 10.102.240.213 (10.102.240.213) 6.485 ms 5.493 ms 5.448 ms
5 10.55.0.217 (10.55.0.217) 11.556 ms 11.978 ms 11.386 ms
6 1-2.r1.lo.hwng.net (195.66.224.227) 11.950 ms 11.433 ms 13.792 ms
7 e4-4.r1.am.hwng.net (209.197.0.229) 22.032 ms 17.580 ms 20.970 ms
8 ve30.ar1.am2.hwng.net (69.16.191.114) 18.449 ms 23.091 ms 18.009 ms
9 * * *
10 * * *
^C